Helsinki’s passenger ships use several terminals. Before requesting a road transfer, copy the terminal from your ticket and check the ship, date and boarding instructions with your ferry or cruise operator.
Use a terminal name, rather than a harbour
West Terminal 2, Katajanokka Terminal, Olympia Terminal and Hansa Terminal in Vuosaari are distinct destinations. For an international cruise call, use the berth and passenger instructions supplied by the cruise line.
Work back from your connection
Give the requested collection time in Helsinki local time and add any fixed boarding requirement. Leave room for traffic and conditions on the day. A transfer request does not include ferry tickets or change your operator’s boarding arrangements.
Describe the whole party and luggage
Count everyone travelling and every suitcase. Describe mobility aids, pushchairs and larger items so the vehicle can be reviewed. If you need a return, give its own date, pickup location and destination.
Confirm the meeting plan
Check the vehicle, price, collection location and applicable waiting or amendment terms in the written quote and separate booking confirmation. Keep the agreed contact arrangements available on the day.
Check the Port of Helsinki terminal information, explore our transfer routes or request an onward journey.
